Wide
Bay Water Corporation presently has a two part tariff
which consists of a yearly levy and a consumption charge. The yearly
levy is for all properties that have connected water or properties that
are within 92 meters of a trunk water main. Water
meters are read three times per year, approximately 4 months apart and
accounts issued on a continuing basis. The consumption
charge is currently $1.05 per kilolitre. 
- A 10% discount
is offered if the account is fully paid within 30 days of the issue
date.
- A state Government
pensioner discount of up to a maximum of $180.00 is available per property
(please contact Fraser Coast Regional Council on 07 4197 4370 for further details).
A new
connection fee of $1009.00 is payable to have a 20mm water connection
to a property to which water is available. Fees for larger water services
are available in our Schedule of Standard Fees and Charges. The above fee provides
a connection and a water meter to inside the property boundary.
Click here to download the New Connection Application Form
Where can I pay my account?
Your Wide Bay Water Corporation water bill can be paid: (click the options to find out more)
Online
Pay your bills online through the Fraser Coast Regional Council system utilising  .
You will need to:
- have your notice and a pen on hand
click on this link to pay your rates or water bill
- enter your reference number (located on the front of your notice as shown in the Bill Express Box)
- enter the payment amount. Each notice payment should be paid individually. You will be given the opportunity to enter any additional notice payments after each receipt confirmation.
- enter your credit card details
- make sure the transaction is confirmed, and you note your receipt number on your rate notice for future reference
If you need further assistance with Post billpay, please call Council on 1800 881 400. Hours 8.15 am to 5.00 pm, Monday to Friday.
BPay
Call your participating Bank and register. Follow the recorded prompts to make payments by phone from either your cheque or savings account.
In Person
Present your notice intact with cash or cheque at:
- Fraser Coast Regional Council Administration Centre in Tavistock St, Torquay, between 8.30am and 4.30pm, Monday to Friday. (EFTPOS available)
- ANZ Bank (no transfer fee will be charged)
- Any Bank other than ANZ Bank (transfer fee may be charged)
- Pay in person at any Post Office
- Pay in person at participating newsagencies
Mail
Detach the bottom portion of notice, post to:
The Chief Executive Officer,
Fraser Coast Regional Council,
PO Box 1943
HERVEY BAY QLD 4655
By Phone (Credit card only)
Payments may be made by Mastercard and Visa Card by ringing 1300 881 400. Please quote your Customer Reference Number (located on the front of your notice as shown in the Bill Express Box)
For information on how to help reduce water consumption, please contact WBWC.
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